• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

"Invite Spouse" not working with xyz@comcast.NET e-mail address

I am having an issue inviting my spouse to co-monitor our family account.   I am no able to send the "invite spouse" message to her e-mail account that ends in example@comcast.net.   It works if I use an alternate Hotmail e-mail account that ends in .com but it will not go through to a comcast.net  account.   I checked to insure it wasn't being sent to a junk mail or spam folder, it isn't, it just never gets to comcast.net.  Help please. 

Replies

Kudos0

Re: "Invite Spouse" not working with xyz@comcast.NET e-mail address

I am having an issue inviting my spouse to co-monitor our family account.   I am no able to send the "invite spouse" message to her e-mail account that ends in example@comcast.net.   It works if I use an alternate Hotmail e-mail account that ends in .com but it will not go through to a comcast.net  account.   I checked to insure it wasn't being sent to a junk mail or spam folder, it isn't, it just never gets to comcast.net.  Help please. 
Kudos0

Re: "Invite Spouse" not working with xyz@comcast.NET e-mail address

Thanks for the information rickrem.  I'm looking into this issue and will update the post asap.

-Henry Su

Message Edited by henry_su on 12-15-2009 06:00 PM
Kudos0

Re: "Invite Spouse" not working with xyz@comcast.NET e-mail address

Hello, is there an update to this issue? The problem remains.   Additionally, no alerts are sent to my spouse with this type of account e-mail address (although I receive the alerts).   Thanks

This thread is closed from further comment. Please visit the forum to start a new thread.