Just installed NMS and ID Safe on my iPhone 5S, but when I use the ID safe, it just turns itself back off. When I press it again, it says it 'unexpectedly quit' Anyone seen this ?
I just downloaded Identity Safe from the App Store and it keeps crashing as soon as I try to sign in.
Looks like the App is broken.
An update for the app is in the works. If you have IOS 8, that seems to be the problem.
Keep an eye on the App Store for the update to appear.
My iPad just updated the IOS verson of Norton Identity Safe to version 3.3.24. The change notes show IOS 8 compatibility and other bug fixes.
Update your app from the App Store and see if things work correctly now.
Do you also have NMS on your phone? Make sure that has been updated also. New version number for that is 3.9
Sadly no. It's version 3.3.24 that keeps crashing on me.
It seems I jumped the gun on the ID Safe update. Sorry
This post from Symantec employee Srevenky notes it is coming soon. https://community.norton.com/en/comment/6184961#comment-6184961
ok got it. thanks for you post.
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