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Kudos0

Isolation Mode "on demand"?

Hi all,
A few weeks ago, I received an email with a suspicious link and when I clicked on it I received an invitation from Norton to open the link through "Isolation Mode". I did so and it was indeed a phishing link.

Today I receive again a strange email with a link. I tried to check if the link is OK through safeweb.norton.com: it says it is OK but I am not quite confident yet. I would like to open it through Isolation Mode to be sure it is not a threat.

Is it possible to use Isolation Mode "on demand"? If not, it could be nice to have it on our personal my.norton.com page.
Thanks in advance for answers.

Marc

Replies

Kudos0

Re: Isolation Mode "on demand"?

Browse the web in Isolation Mode
https://support.norton.com/sp/en/us/norton-security/current/solutions/v127606124

Protect your browsing experience using Link Guard
https://support.norton.com/sp/en/us/norton-identity-safe/current/solutions/v130461421

for example: email address Suspicious Link calls Isolation Mode

 I would like to open it through Isolation Mode to be sure it is not a threat.
Is it possible to use Isolation Mode "on demand"? If not, it could be nice to have it on our personal my.norton.com page.

Norton Feedback
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Kudos0

Re: Isolation Mode "on demand"?

Hello Marc. If an email ISN'T from one of the addresses in this article it is NOT from Norton. Do not open them as you put yourself at risk doing so.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1903 / build 18362.356 / N360 Deluxe 22.19.8.65 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: Isolation Mode "on demand"?

SoulAsylum's advise carries over to all emails you receive. You already said you thought the link was suspicious. Never click on such links. 

If you do not know the sender, it is best to just delete the email. Never click on any links if possible. If it is from someone you know you can verify with them that they did send the email and that it is not someone spoofing their email. If from a company you deal with, go directly to their website and log in from there.

Things happen. Export/Backup your Norton Password Manager data.