Kudos0

Issue with logging out of both Safe Web and Community Norton?

Hello all,

As of yesterday, 7-29-19 as well as today, 7-30-19 when attempting to "log-out" of Norton services, i am noticing the following error:

What is annoying with this, when you get this, you are not really logged out.  And, if i am not properly logged out of Safe Web - - then it interferes with my login process for Community Norton. 

Would anyone else happen to be seeing this?

Sincerely,

H.B. 

Replies

Kudos1 Stats

Re: Issue with logging out of both Safe Web and Community Norton?

Hi Hammer_Bro:

See CatJones' recent 27-Jul-2019 thread 400 Bad Request at Norton.com Login.  Guru bjm_'s suggestion <here> to purge the entire browser cache and history solved their problem.

Kudos0

Re: Issue with logging out of both Safe Web and Community Norton?

Hi lmacri,

Believe it or not, i did (just recently) clear all cache/ cookies etc., but, at that time, was still seeing the issue with logging out...

Thanks for taking time out to respond,

H.B. 

Kudos0

Re: Issue with logging out of both Safe Web and Community Norton?

Hmmm....

Still noticing this....

Kudos1 Stats

Re: Issue with logging out of both Safe Web and Community Norton?

Hi Hammer_Bro:

I don't know if your issues are related, but if you're still having problems you might want to read mgiron's 05-Aug-2019 thread Page Not Found in 20.18.0.213 (I assume they meant v22.18.0.213).

Kudos0

Re: Issue with logging out of both Safe Web and Community Norton?

Okay.  What i am noticing with this seemingly persistent problem, if i attempt to log-out OR log-in from any other page other than the community.norton.com Homepage:

i am hit with the 400 error.

Sincerely,

H.B. 

Kudos0

Re: Issue with logging out of both Safe Web and Community Norton?

Update 8-10-19-

Cleared all cache yet again, and, it seems as though with both Safe Web and Community Norton, things are functioning as they should.... for now. 

Regards,

H.B. 

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