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Kudos0

Issue Update

My issue thread was locked https://community.norton.com/en/forums/norton-core-and-plex-truehd-stream , I am just posting an update.  I took my core out of the box and with the latest firmware my issue is resolved.  It's a shame my free year is up, it should be a lifetime subscription like my Cujo.  Anyway I don't think I will renew.  I do have a couple of small issues like the Qnap and Netgear app can't detect my NAS or Managed switch when using the Core.

Replies

Kudos0

Re: Issue Update

Hello again. Thanks for posting again. In your closed thread had said you had stopped using Core here. My last post was here trying to resolve your issue. Have you spoken to support about WHY you stopped using Core and a valid subscription went unused? They may be courteous and make amends for it although its not a guarantee.  Since your thread was closed, there have been more issues appear as well as others re-appearing, most users followed up and those were eventually worked through with workarounds or fixes as they were released. On posting to the forums. If there is no response from the original poster OR others for 30 days or more, the thread will auto lock. NAS IS supported on Core per this older post. For your network switches try this? As for Cujo, two firewalls are never a good idea on any network.

Also please keep in mind that if your subscription expires Core will still perform as any other high speed router would function. Other features will no longer work. There isn't a lifetime subscription available for Core that we are aware of and I don't expect there ever will be. Please see this article. "If you don't renew the Norton Core Security Plus subscription after your complimentary term, Norton Core will continue to function as a high performance router. Because the subscription is integral to the router's security, all network, IoT, and device level security, plus parental control features will be unavailable if the subscription is not renewed".

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.270 on Android 1.93
Kudos0

Re: Issue Update

I do not use the core and CUJO together, I was just stating I have a cujo and it was just one fee for lifetime subscription.

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