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Kudos0

it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

As per unanswered question from below as has a screen shot and is same problem.

https://community.norton.com/en/forums/norton-utilities-warning-popup

Also previous postings of mine Jan/2017 same issue : https://community.norton.com/en/comment/7309951#comment-7309951

1) Maximus VI Extreme - i7 4790K@4.0ghz,32gig,Gskill Trident X 2400,MSI R7970 Twin Frozr III Factory OC,Corsair 240g SSD, Corsair W/C H801,3TB Sam,Win10x64 2) Rampage II Extreme-i7 960@3.4ghz,24gig Kingston,MSI R7950 Twin Frozr III-3g,Corsair 240g SSD,2TB WD,Win10x64, NS, NU16, MBAM

Replies

Kudos0

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

I keep getting a popup warning on my norton utilities when I open up the program ."Core product file(s) have been modified. Please run update smart update or reinstall the product" .I did the smart update/restarted my PC. Still same error, so I uninstalled/rebooted and reinstall Nortons Utilities back on PC. I'm still having same issue. The warning goes away when I click "ok" and can still use program. Is this a glitch or am I doing something wrong??  Please help. Thanks

- Julie -

Kudos0

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

It's the exact same problem here as started just today. NU v16.0.3.44 = latest available at the moment as far as I can see.

Dear Norton could you please stop same crap every December, when the same issue has been occurring in Dec2017 as well as in some earlier years. Thus could you please update your NU servers ASAP!

Appreciate!

Kudos0

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

It's the exact same problem here as started just today. NU v16.0.3.44 = latest available at the moment as far as I can see.

Dear Norton could you please stop same crap every December, when the same issue has been occurring in Dec2017 as well as in some earlier years. Thus could you please update your NU servers ASAP!

Appreciate!

Kudos0

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

Same here. Version 16.03.48.

Kudos0

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

Having same problem.  Waiting for the answer.

Kudos0

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

Well, here are good news! The issue seems resolved. Pls run NU16 Smart Update and the main module NU.exe shall be updated to v16.0.3.53. Otherwise you can manually replace your current main module with the attached copy of NU.exe v16.0.3.53. It was just taken from my laptop and zipped!

P.S. It seems there is a visible progress in resolving of this notorious December issue from Norton side this year. In December 2017 it took maybe a couple of weeks. Thanks!

P.P.S. Sorry, some moderator deleted the attached by me file once! Now I've uploaded it 2nd time however it will be likely deleted again. Anyhow pls prompt here if you'll need it and I'll upload it to some file sharing web beyond Symantec control. :)

Kudos1 Stats

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

Hi everyone,

Sorry for the trouble caused. Can you please run smart update and let us know the current status of the issue "Core product file(s) have been modified. Please run smart update or reinstall the product" popup? 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

This morning I ran smart update and problem seemed to be solved, updated from Ver. 16.0.3.48 to Ver. 16.03.53.  Thank you.

Accepted Solution
Kudos0

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

Yes was nice not having to wait a month for the patch.

Though after starting system this AM it seems to have been fixed I would guess by a update in NIS.  Though did update NU16 and patched.

For future a silent install may not be the route to take since updating and installing the patch reverts all preferences in Settings to the default status, a pop-up warning stating so would be of considerable help to save password/login cookies, turn off defrag as have a SSD, and to review other settings.. A warning that this is going to happen would be nice.  A 2nd thing should be included in a warning pop-up should be a link to the new installer.

Regards for a fast patch and a thank you.

1) Maximus VI Extreme - i7 4790K@4.0ghz,32gig,Gskill Trident X 2400,MSI R7970 Twin Frozr III Factory OC,Corsair 240g SSD, Corsair W/C H801,3TB Sam,Win10x64 2) Rampage II Extreme-i7 960@3.4ghz,24gig Kingston,MSI R7950 Twin Frozr III-3g,Corsair 240g SSD,2TB WD,Win10x64, NS, NU16, MBAM
Kudos0

Re: it is back - Norton Utilities 16 warning-popup | Core product file(s) have been modified

I ran the smart update again and restarted PC as required. I opened up the program and there was no warning popup. Issue has been resolved. Thank you!

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