• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs

Not what you are looking for? Ask the experts!

This forum thread needs a solution.

It should be simple to renew

I am about to run out on my Norton360 cover & bought a renewal in the form of a plastic card from Currys that has NO PROPER INSTALL INSTRUCTIONS.

I am an IT novice & just want an idiot's guide to install my next subscription.

There is no KEY CODE, only a row of letters & numbers!

How do I install this please. This drives me nuts!



Re: It should be simple to renew

<<The product key is printed on the card along with instructions on how to use it. Be sure to save your product key by creating or signing in to your Norton account. You will need it if you ever want to reinstall the product.>>

Letters n' Numbers ~ Bingo!  try 'View My Renewal Options' from the UI and then 'I have a key or code to enter'

You may verify Subscription Status via Support > Subscription Status ~ Please post progress


Re: It should be simple to renew


Please don't put in the new key until a day or 2 before the end of the subscription. Once you enter a new key, the countdown for the year starts.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus Core Firmware 282 I E 11 Chrome latest version.

Re: It should be simple to renew

Hi, Walter. The product key is the one with 25 characters.

Windows 10 Home X 64

This thread is closed from further comment. Please visit the forum to start a new thread.