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Kudos0

iTunes Home Sharing doesn't work with NIS on Windows 10

I turned on Home Sharing in iTunes on my computer and my daughter's. Her iTunes can see my library but mine can't see hers. I've read pretty much every available thread about this and have tried a number of steps.

In Norton I set computers on my network to Full Trust, and added my daughter's computer's MAC address as a device with full trust. (Does that require that the name I give it match something on her computer or is it just a local identifier?)

I went into Windows Defender and added iTunes as a trusted app in the firewall. Bonjour Service was already there twice and I changed both of them from public to public and private.

I found a post about Norton Endpoint Protection blocking things so I adapted the solution of that to create two new firewall rules in Norton to allow two ports, TCP 3689 and UDP 5353.

I still can't see my daughter's iTunes library.

What else is needed?

Thanks

Replies

Kudos0

Re: iTunes Home Sharing doesn't work with NIS on Windows 10

Hello ISinc. The homegroup was removed from the latest versions of Windows 10 AND SMB1 was also disabled by default. Here is an article discussing that. This article discusses a possible workaround for you.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.379 / NCSP 22.17.0.183 / Norton Core v.278 on Android 1.93
Kudos0

Re: iTunes Home Sharing doesn't work with NIS on Windows 10

I checked that out. The article points to a list of known apps that need the SMB1 app and iTunes isn't listed as one of them. It also says that you really don't want to turn on SMB1 so I didn't but I did try starting the two services they identify for network discovery. Then I started iTunes. I'm still not seeing the share.

Given that my daughter has McAfee and I have Norton, and she has no problem, I expect that this is a problem in Norton. How do I temporarily disable parts of Norton to verify that that is where the problem is? I won't leave anything off, but I need to prove that this is a Norton problem. Surely other people use Norton on Win10 with iTunes - why isn't this a known problem?

Thanks.

Kudos0

Re: iTunes Home Sharing doesn't work with NIS on Windows 10

Have you restarted your computer since setting up the home sharing?

I just looked at the iTunes Home Sharing. Are you both signed into the same Apple ID account as noted in the login screen for home sharing?

Have you checked in any Apple support forums on this?

I went into Windows Defender and added iTunes as a trusted app in the firewall.

If you have Norton installed, Windows Defender should be disabled, so any settings you may have made would have no effect on the issue. If you want to temporarily disable the Auto Protect or Firewall, right click on the Norton icon in your system tray and choose which feature you want to disable.

Things happen. Export/Backup your Norton Password Manager data.
Accepted Solution
Kudos0

Re: iTunes Home Sharing doesn't work with NIS on Windows 10

I seem to have solved this problem by marking this network in the network and sharing centre as private. 

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