Kudos0

Just got an email for a renewal that obviously didn't come from Norton

Posted: 14-Dec-2021 | 5:15AM · Edited: 14-Dec-2021 | 6:55AM · 3 Replies ·

Just got an email for a renewal that obviously didn't come from Norton

Be Careful out there,

Thanks,

Kenny

NPS-FTND2022XB#PAYMENT

Inbox

Mary Gri <marygricfdb@gmail.com>

7:35 AM (33 minutes ago)

to nortoncustomer58, bcc: me

Dear Valuable Customer,

Your annual subscription for NORTON PROTECTION has been successfully renewed & restored.

 The debited amount will be reflected within the next 24 hours on your bank a/c statement.

                   # PRODUCT DESCRIPTION #

……………………………………………………………………………………… 

Invoice No                       :      FTND2022XB 

Product Name                :     NORTON PROTECTION

Order Date                      :       14th December 2021

 Expiration Date              :       1 Years from the date of renewed

 ……….………………...…………………………………………………………

Amount                            :       $462.18 USD

Payment Method           :       Auto Renew

…………….………………….……………………………………………………

**If you wish to claim a refund then please feel free to contact our billing department as soon as possible.*

You can reach us on    :    +1   –   (979)   –   (314)   –   (0656)

Regards,

Billing Department

[Edit: Clarified Subject]

Labels: Subscription

Replies

Kudos0

Re: Just got an email for a renewal that obviously didn't come from Norton

Posted: 14-Dec-2021 | 5:23AM · Permalink

Thanks for posting.  A scam for sure and hopefully this post might make others aware.

Kudos0

Re: Just got an email for a renewal that obviously didn't come from Norton

Posted: 14-Dec-2021 | 7:10AM · Permalink

Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498 

Report a spam or scam email to NortonLifeLock
https://support.norton.com/sp/en/us/home/current/solutions/v138341527

Report Scam Phone Numbers
https://forums.malwarebytes.com/forum/238-report-scam-phone-numbers/

Learn what to do if you received a suspicious phone call, email, or mail
https://support.norton.com/sp/en/us/home/current/solutions/v126234363

Fraudulent companies carry out technical support scams by posing as software support providers and claim to offer support on behalf of major technology companies. They set up fake websites, send scam emails, offer free security scans, or send alarming messages to convince you that your computer is infected or needs to be fixed.

https://support.norton.com/sp/en/us/home/current/solutions/v105274822 

Scams Involving Fraudulent Use of NortonLifeLock Branding
https://www.nortonlifelock.com/blogs/feature-stories/fraudulent-use-nortonlifelock-brand 

What to do if you fall for an email scam
https://us.norton.com/internetsecurity-online-scams-what-to-do-when-you-fall-for-an-email-scam.html 

Kudos0

Re: Just got an email for a renewal that obviously didn't come from Norton

Posted: 15-Dec-2021 | 10:32AM · Permalink

Should report to Norton LifeLock as detailed below your post.

This thread is closed from further comment. Please visit the forum to start a new thread.