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Kudos0

Kid blocked NORTON FAMILY with CMD APP

Hi,

my kid have computer with OS win10 (no admin rights) and recently he found out a way how to block NF and staying on computer without limits :(.

Here are links how he did it: [Removed]

And here is CMD app which he is running to avoid restrictions: [Removed]

Is anyone have solution for this?

Greets

[Admin Edit: Removed content and script for security reasons]

Replies

Kudos0

Re: Kid blocked NORTON FAMILY with CMD APP

Hi OneDarth,

Welcome to Norton Family Forum.

We tried the links you have provided and the script given would need Admin rights or Admin password to execute it. Since you had mentioned that the child does not have Admin rights, it is possible that the child is aware of the Admin password. Please try changing the Admin password such that this script would not work.

Additionally, we always recommend children to be setup in a Windows standard account and not Admin account.
Please keep us posted if this does not resolve the issue.

Thanks,
Norton Family Team

Kudos0

Re: Kid blocked NORTON FAMILY with CMD APP

Hello,

kid have standard account and I changed admin password. He can get trough without admin rights....just check .txt file and script in it. He wrote that script in to CMD and changed .exe command in script to nortonfamily.exe (or how is it called).

script to go trough admin rights: [Removed]

[Admin Edit: Removed script from comment]

Kudos0

Re: Kid blocked NORTON FAMILY with CMD APP

Hello OneDarth,

We would like to take a remote debugging session for us to investigate on this issue further.
Sent you a private message on the same.
Kindly reply to our private message with your convenient time details.

Thanks,
Norton Family Team