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Kudos11 Stats

Kudos to Symantec for a fast response.

I got an email from "DHL-delivery.com" informing me that a package I had sent back in June had been misaddressed and I needed to send in the correct address.  The incorrect form was in a zip file and I was supposed to correct it.

Unfortunately, that was a real possibility.  Fortunately, I checked the website and found that it was an undeveloped quickie with name only thrown up on a free MS webhosting site.

I scanned the zip file using both Malwarebytes and Norton.  Both found it was clean.  Well, no way was I going to open it.  So I uploaded it to the Symantec security site.

A few hours later I got my response.  It was indeed a high security threat, containing a new trojan.  The signature file against it has already been put together and I suppose it is being delivered as I speak -- but in case it isn't, it is available via the Intelligent Updater; and you now know the form of delivery.

And, yes, when I scanned it now, it was detected and cleaned.

I think Symantec can be proud of how fast it responded in this instance.

Message Edited by mijcar on 09-24-2009 10:10 PM
mijN360 2013, v.20.1.0.24; Win7 Pro, SP1 (32 bit), IE 9, Firefox 14, No other active securityware

Replies

Kudos0

Re: Kudos to Symantec for a fast response.

And Kudos to you, mijcar for the way you approached this and for submitting it to Symantec.

By your actions and those of Symantec, we have all benefited.

Thank you!

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Kudos to Symantec for a fast response.

Good catch, mijcar,

I have seen reports that these fake shipping confirmation emails have recently become a growing trend in malware delivery.  Your experience and the way you handled it should be a lesson to all of us to treat any unexpected email attachment as highly suspicious.

Kudos0

Re: Kudos to Symantec for a fast response.


SendOfJive wrote:

Good catch, mijcar,

I have seen reports that these fake shipping confirmation emails have recently become a growing trend in malware delivery.  Your experience and the way you handled it should be a lesson to all of us to treat any unexpected email attachment as highly suspicious.


 
Yep I have had Fedex ones.
Quads 
Kudos0

Re: Kudos to Symantec for a fast response.

mij

Terrific catch but also a good read and lesson for those people who are less experienced than you about what to do and not to do in these circumstances.

We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
Kudos0

Re: Kudos to Symantec for a fast response.

mijcar

Did u submit the file via symantec webpage or threatfire page?

B'coz whenever i submit on threatfire, definitions do not get added till a very long time. 

----------------------------------------------------------------NIS 2011 beta 18.0.0.107 Win 7 7600 RTM 32-bit
Kudos0

Re: Kudos to Symantec for a fast response.


Rohit1gupta wrote:

mijcar

Did u submit the file via symantec webpage or threatfire page?

B'coz whenever i submit on threatfire, definitions do not get added till a very long time. 


I used the standard Symantec webpage:  websubmit: https://submit.symantec.com/websubmit/retail.cgi

mijN360 2013, v.20.1.0.24; Win7 Pro, SP1 (32 bit), IE 9, Firefox 14, No other active securityware
Kudos0

Re: Kudos to Symantec for a fast response.

Thanks for the great post, mijcar ;-) It also underlines how careful one has to be around such sneaky mails and attachments *shudders*.
Your Norton Ladybug.

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