As it seems impossible to ask administration of Norton - no email no chat nor FAQ on the subject I put it here.
I have license for many years of Norton I have since few years a 5 devices license Norton 360 deluxe.
I received message to dowbload / upgrade for free one of the devices - my Phone. I look at it and I do not see any real upgrade so I download the version thinking mine is to old.
I get infirmation in my mail, but in the confirmation I read I now have protection for 10 devices. Hmm that is not right I only need 4 were did this come from.
I also get a mail stating the automatic yearly refresch witll cost me 104,95 € - Great, You upgraded me to the Norton 360 premium but nowere in the communiccation this was stated upgrade to Norton lifelock - what then is the real upgrade I got?
As in the comparison of the different licenses I do not see the Norton Lifelock as as license selection so misleading information.
Based on European law I should be able to tell you to discard the upgrade and as it is no additional functionality just allowing 10 devices instead of 5 this shoudl be able to be done by the enduser or communicate this to you in a professional manner ny through the forum.
Seriously thinking to stop the automacely refresh and to see if to get an extra year of license you will have de decency to have some real communication.
Your enduser support sucs on the licensing part.