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Kudos0

LifeLock and Norton Merger Question

I just learned by accident (no email like others received) that LifeLock is going to be part of Norton.  It's not clear what that means.  Is LifeLock's services going to be under Norton, but a separate product similar to LifeLock or is there a package deal of Norton Security that includes LifeLock's features.  I have been a monthly subscriber to LifeLock for several years and currently a subscriber to Norton Security with Backup.

I have been using Symantec/Norton products for a long time and it seems every year instead of renewing my subscription I have to buy a new program because they're always changing the name.  I wish they would knock that off.

My Norton Security expires in May 2017 and as I mentioned my LifeLock is paid monthly. I noticed there's a new Norton program that seems to be the new LifeLock, but it isn't clear if it includes Norton Security software.  I don't know if I should be cancelling my LifeLock and subscribing to this "special deal" that I don't find very special especially with all of the bad press LifeLock has gotten recently.  I was actually considering getting rid of LifeLock unless Norton thinks they can do a better job.

My question is whether I should be buying the Norton Security protection instead.  Obviously if I do it now I'm going to lose six months of my current Norton Security.  Norton needs to be more clear about this otherwise maybe it's time to get rid of both of them.  There should also be a better deal for those who currently own a license to Norton Security and subscribe to LifeLock.  Right now I don't see one.

Replies

Kudos0

Re: LifeLock and Norton Merger Question

Since the purchase of Lifelock just happened I highly doubt anyone knows what is going on at this time. You have about 6 months till your Norton expires. Worry about it then, 

Accepted Solution
Kudos1 Stats

Re: LifeLock and Norton Merger Question

@whbos:

You may contact Norton Support directly. Meantime, you may read this PR.

We (Symantec) expect to complete the acquisition early next year (2017). Symantec and LifeLock will work together to ensure a seamless transition without any interruption of your current Norton and LifeLock offerings. When the time comes, we’ll (Symantec will) reach out to let you know about the exciting new ways we’ll (Symantec will) continue to serve you.

More, you may also contact LifeLkLive Agent through this official number: 1-800-LifeLock ( 1-800-543-3562 )

Please post back if this or any other comment solves your problem. THX...

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: LifeLock and Norton Merger Question

I am curious about this also.  I have had LifeLock since the Target data breach.  They last charged me on December 27th for my service.  Will be interesting to see if they charge me again on January 27th.  It would definitely be nice to have clarification of this.

Kudos0

Re: LifeLock and Norton Merger Question

On the LifeLock side it's business as usual with no indication of any kind of merger.  About a month ago I saw a special on the Norton website regarding a discount for both LifeLock and Norton.  The annual cost was around $150.  I didn't think that was much of a discount and what was the point of subscribing immediately if LifeLock is still independent of Norton.  It made no sense especially if this deal doesn't go through.

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