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I've been trying to connect my Chase credit card with my lifelock account however when I sign into Chase, it says "We'll be back shortly" and this has been happening for a few weeks now. I know it is not my issue since I can login. Also seems very odd that Norton doesn't have a dedicated forum for Lifelock support.
Posted: 30-Oct-2023 | 5:21PM · Edited: 30-Oct-2023 | 5:26PM · Permalink
fwiw ~
Reconnect your financial institution for Transaction Monitoring
https://support.norton.com/sp/en/us/home/current/solutions/v126695810
may be related:
fwiw ~
LifeLock by Norton Contact Information
https://www.lifelock.com/about/contact/
https://www.lifelock.com/ - 1-800-416-0599
LifeLock Customer Service - 1-800-LifeLock - 1 (800) 543-3562
LifeLock Identity Theft Protection services - 855-993-1976
Cybersecurity department for LifeLock - 800-745-6061
Chat with NortonLifeLock Member Services
https://support.norton.com/sp/en/us/norton-identity-protection/current/contact-chat
LifeLock by Norton Cancellation and Refund Policy
https://www.lifelock.com/legal/refundpolicy
Caveat: I do not run LifeLock plan.
Posted: 30-Oct-2023 | 5:30PM · Permalink
I appreciate the guidance however the screenshot I provided is coming from Chase and indicates it is not related to my account/connection. I've tried two different browsers with the same error coming from the Chase side.
Posted: 30-Oct-2023 | 5:49PM · Edited: 30-Oct-2023 | 5:56PM · Permalink
Okay. I thought your thread title "Lifelock Chase account linking broken" meant you had issue linking your Chase account.
VPN?
What does Chase say?
https://www.chase.com/digital/customer-service
Posted: 30-Oct-2023 | 6:05PM · Permalink
I do have an issue linking the account for Lifelock but the issue seems to be with Chase based on the error/screenshot. I haven't called them yet since it seemed to imply the issue was bigger than just with me.
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