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Kudos0

on line backup

my computer creashed and once I was up and running, I noticed that my Outlook e-mail account was gone. So, I re-installed Outlook and then I went to my on-line backup to restore my e-mail and contacts...but nothing is there...no backup sets or anything. All I want to reinstall are mt e-mails and contacts. How do I do this?

Replies

Kudos0

Re: on line backup

Hello Reefy,

Mail and contacts are all the same file with Outlook. Can you answer the following:

When you were backing up did you explicitly select Mail as one of the categories for backup?

If no or if you relocated your Outlook PST file did you manually select it backup instead?

Do you even see the backup set to restore other files?

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