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Kudos0

live update error: error installing updates (windows 11)

i got this error this live update error asking me to restart my system because norton was not able to shut down some drivers. about half an hour after the restart it happened again. it has happened ower 10 times now (i have clicked resart) also fast boot was off. i also tried to reinstall the product twice but its still happening. wht should i do? its very anoying to have to reboot my computer every 30 minites. 

Replies

Kudos0

Re: live update error: error installing updates (windows 11)

Re: Norton LiveUpdate pop-up: 'Error Updating Product'
Posted: 13-Oct-2021 | 11:49AM · Permalink
Hi,
If you see Liveupdate error, please reboot your system. We are working on resolving this issue. Thanks. 
-Gayathri

Please review: https://community.norton.com/en/forums/norton-liveupdate-pop-error-updating-product

Kudos0

Re: live update error: error installing updates (windows 11)

but i did reboot the system and it keeps happening. is the problem or my end or is it a bug with everyone who uses norton?

Kudos0

Re: live update error: error installing updates (windows 11)

i also followed all the advices on the other post
Kudos0

Re: live update error: error installing updates (windows 11)

johnkarpontin:

but i did reboot the system and it keeps happening. is the problem or my end or is it a bug with everyone who uses norton?

not just you
https://community.norton.com/en/forums/error-updating-nis-win-11 

Kudos0

Re: live update error: error installing updates (windows 11)

it appears to be fixed at this monet. Hope it stays that way!

Kudos0

Re: live update error: error installing updates (windows 11)

Hi,

Thank you for posting on the Norton Community. We have fixed this issue. Please let me know should the issue recur. Thank you. 

-Gayathri

Gayathri R | Norton Forums Global Community Administrator | NortonLifeLock