This forum thread needs a solution.
Kudos0

Live update not working

My Norton says my device security is at risk.  Norton will not do a live update.  I have Norton Security Premium and supposedly Norton Security Deluxe.  I have a Windows 10 PC and 3 Android Devices.  Thank you for your assistance.

Replies

Kudos0

Re: Live update not working

Have you restarted your computer? Restart, not shutdown and startup again if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1, 10 or 11, there can be an issue with the Windows Fast Startup feature.. See more information here.

Kudos0

Re: Live update not working

I finally reinstalled Norton Security Deluxe.  First, I had to find the difference between the Deluxe and the Premium version.  It said the Premium version was for people outside the United States.  After I reinstalled the program, the scanning problem was resolved.  Thank you for your assistance.

This thread is closed from further comment. Please visit the forum to start a new thread.