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Live Updates Fail on Windows 7 for Norton 2010
I am tired of working on this for the last 5 hours and getting zero results. I am tired of talking to unqualified outsource support in India. I am tired of dealing with a product that I paid for and getting below standard results.
I did everything that I was told to do. I have a case number and my bloodpressure if through the roof.
Why won't this product work? It was already removed and reinstalled. I want it to work NOW!
I see over 90,000 issues for this product and several of the threads marked SOLVED are not solved. I am sitting here with my phone in the queue for 31 minutes (and counting) just to be routed to some third world country where they read out of a manual like it's a technical cookbook.
I want this product to work. I paid for it. I went to MANUALLY download the updates and THAT fails. Is Windows 7 THAT incompetent? Does anyone in these outsourcing centers even KNOW what this product does or how it works? I want to speak to someone who can resolve this without having to ask, "Can you repeat that? I can't understand you!" Why is this product always a headache?
Someone fix it. That is what CS is supposed to do.