Kudos0

LiveUpdate 2010 problems?

Posted: 07-Jan-2010 | 6:01PM · 2 Replies ·

I'm checking with other people on this forum if they have experienced this issue with LiveUpdate not updating since December 31, 2009. I have 10 Macs here at work running Mac 10.4.11 & 10.5.8 and using Norton AntiVirus 10 & 11 but the definitions are staying on December 31, 2009. I run LiveUpdate on all of them and they don't get the current updates as shown on the "Virus Definitions & Security Updates" page (which at this writting of this page on January 7, 2010) are dated January 7, 2010.

I can manually download the virus definitions and update them manually but with many systems at work this can be chore especially if there is existing resource (LiveUpdate) can do it automatically.

Is there some type of "2010" bug?

Frank

Replies

Kudos0

Re: LiveUpdate 2010 problems?

Posted: 07-Jan-2010 | 6:35PM · Permalink

Yes, as I just posted in another thread here, there appears to be a 2010 bug.

Live Update DID find new Vulnerability Protection signatures this evening (1/7), but my last Virus Definitions update was on 12/31.

I'm running Norton AntiVirus for Mac 11 under 10.5.8 on a PowerPC laptop.

ETA:  As you point out, the workaround is to download, unzip and run the appropriate Intelligent Updater (be sure you get the correct one for your Mac processor, OS version, and version of AntiVirus, and remember you'll need to get and re-run the latest version each time the definitions are changed -- until this bug is fixed):

http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=nmc

--Bob 

Message Edited by BobP1776 on 01-07-2010 09:42 PM
Kudos0

Re: LiveUpdate 2010 problems?

Posted: 08-Jan-2010 | 6:01PM · Permalink

This evening (1/8) Live Update picked up a new set of Virus Definitions in the normal way.

Of course I don't know if this is due to the new definitions being identified correctly when they were published or if it is due to my having run Intelligent Updater last night.

In any event, it appears that at least for me, this problem is now solved.

--Bob 

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