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Kudos0

Location services turning off and daughter says she is not doing anything

Every couple of weeks I get a notification that the location services has turned off on my daughter's phone. She claims she is not doing anything is there a chance when data runs out or something else happens that it turns off on its own?

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Kudos0

Re: Location services turning off and daughter says she is not doing anything

Hi Sunny11123,

Can you please let us know where you go to enable the Location service after you receive the alerts?  Did you do the following or something else?

  • Open device Settings->Apps
  • Select Norton Family->Tap on permissions
  • Make sure the following permissions are enabled
  • Contacts
  • Location
  • SMS
  • Storage
  • Telephone

Thanks

Katie

Thanks Katie

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