cannot log in to identity toolbar using windows IE 11 i add my login details and it just go back to get started window its been ok up until today
now google chrome doing same thing as ie 11
First thought - are you logged into your Norton account? Initially upon trying to open your Cloud Vault, you must sign into your Norton Account and once signed in there, you can log into your Vault.
Something else you can do - just to verify it is not a Norton based situation is check on the Norton Status @ https://status.norton.com/
Another thing to check is to see if you can log into your vault at https://identitysafe.norton.com
And have you restarted your computer?
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