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loophole ? -> Kids are actually able to install software
I have subscribed a Norton Family plan/license in order to monitor my kid's tablet (a Galaxy TAB A running Android 5.O.2)
It happens that our daughter encounters absolutely no limitation to installing new software through Google Play.
With parents' console we definitely can block the use of installed software but not prevent a priori actual installation of new software ; typically, Google Play remains accessible and we can't block it.
Any idea how we could actually implement software install limitation ?
p.s. : "Contact Us" support page always return "Error: An error has occurred or the page you requested cannot be found." ; has it ever been different ?