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Losing a potential customer due to the curfew and chat policies
Unfortunately, I am uninstalling this product. I gave it a 45 day trial, however due to the holes in the software and allowing kids to log in (even if only for a 5-6 min), I have no use for this product. As a parent (and I think most would agree) you hold kids responsible to mind the curfews that are set. This product, for some strange reason, allows kids to log in at any time regardless of the curfew. Chilldren feel that if the product allows them, then obviously so do the parents, which is entirely incorrect.
I think you have a great product, minus the fact that it can't hold to curfews and can't track web chats (facebook, gmail, etc). When you can get some solid functionality around these pieces, I'll pay for it. Until then, I can't even use the free version.