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Kudos0

Loss of internet connection (wireless) when "Unauthorized access blocked"

When using wireless connection to the internet, with N360 loaded, I get frequent disconnections of my wireless connection to my router.  When I review the Security History, this is coincidental with a "Unauthorized access blocked (Acess Process Data)" event.  The "Actor" is often "C:\windows\system32\conhost.exe"

When I disable the Smart Firewall, these disconnections do not occur.

When I experience a disconnection, I have to put my computer to sleep or restart it.  

Replies

Kudos0

Re: Loss of internet connection (wireless) when "Unauthorized access blocked"

When using wireless connection to the internet, with N360 loaded, I get frequent disconnections of my wireless connection to my router.  When I review the Security History, this is coincidental with a "Unauthorized access blocked (Acess Process Data)" event.  The "Actor" is often "C:\windows\system32\conhost.exe"

When I disable the Smart Firewall, these disconnections do not occur.

When I experience a disconnection, I have to put my computer to sleep or restart it.  

Kudos0

Re: Loss of internet connection (wireless) when "Unauthorized access blocked"

Hi DWS964,

The Unauthorized Access Blocked entry is Norton Product Tamper Protection preventing conhost, a Windows process, from accessing Norton's process data.  This is a fairly common and routine event, and is probably not causally related to your connectivity problem, since it has no relationship to the firewall.  Is your firewall set to its defaults?  To make sure, use the Firewall Reset option in Advanced Settings to restore the firewall to its default configuration.  Conhost should not trigger a firewall block unless there is something that is not set correctly in the firewall options.  Do you see any entries in the Firewall - Network and Connections or Firewall - Activities logs that might correspond to the loss of connections?

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