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Kudos0

Mac desktop is just BLUE - nothing there

Hi!

I installed norton antivirus for Mac on my i-mac last night.  I did the online update and then I did a manual virus scan.  It found nothing.  So I turned off my computer and went to bed.  This morning, I got up and turned it on, and now all i have is a blue screen where my desktop is supposed to be.  No icons, no background picture, nothing except for a blue screen and my mouse cursor.  After 5 minutes, my screen saver pops up just like it is supposed to do, but then when I try to go back to my desktop screen, there is nothing but that blue screen again.  I have turned it off and on, that didn't help.  I also did an option command esc. (mac version of ctrl alt del) and it gives me the force quit screen, but there is nothing to force quit.

HELP!!!!!!!!   PLEASE!!!!!!!

Replies

Kudos0

Re: Mac desktop is just BLUE - nothing there

Hi!

I installed norton antivirus for Mac on my i-mac last night.  I did the online update and then I did a manual virus scan.  It found nothing.  So I turned off my computer and went to bed.  This morning, I got up and turned it on, and now all i have is a blue screen where my desktop is supposed to be.  No icons, no background picture, nothing except for a blue screen and my mouse cursor.  After 5 minutes, my screen saver pops up just like it is supposed to do, but then when I try to go back to my desktop screen, there is nothing but that blue screen again.  I have turned it off and on, that didn't help.  I also did an option command esc. (mac version of ctrl alt del) and it gives me the force quit screen, but there is nothing to force quit.

HELP!!!!!!!!   PLEASE!!!!!!!

Accepted Solution
Kudos0

Re: Mac desktop is just BLUE - nothing there

I seem to have it fixed now.

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