MacBook Air Frozen
Posted: 19-Dec-2021 | 1:54PM · Edited: 19-Dec-2021 | 2:00PM · 4 Replies · Permalink
Over a month ago, my 2021 MacBook Air stopped loading websites. Loading became just perpetually frozen. I had never had this happen before. I called Apple and went through a host of things to get it to work. Nothing worked.
Finally the Apple Tech says uninstall your Norton 360. I did that and what do you know, I could finally load websites again, and my MacBook functioned normally.
A week later, I reinstalled Norton 360. I wanted to see if it would work this time. Same thing happened again -- websites would not load. I had to uninstall Norton 360 again.
What gives? Any help is appreciated.
Re: MacBook Air Frozen
Posted: 30-Dec-2021 | 3:13PM · Permalink
Thanks for the reply. This time, when I reinstalled Norton, I did not turn on the VPN. My iPad indicates no need to turn on the Norton VPN because my WiFi is secure and encrypted. So I left the VPN off on my MacBook Air. This seems to have worked -- no issues so far with sites not loading.