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Kudos0

This machine is part of a different Norton Family Account

I'm trying to temporarily turn off Norton Family and I'm receiving the error message when I try to log in "This machine is part of a different Norton Family account. "   What should I do?

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Accepted Solution
Kudos0

Re: This machine is part of a different Norton Family Account

Hi Kentucky,

Do you see the computer (or device) name is listed under Settings -> Profile online?

Thanks,

Katie

Thanks Katie
Kudos0

Re: This machine is part of a different Norton Family Account

I rebooted the computer and it's working again now- not sure why the other message appeared. 

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