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Maintenance Mode for Windows XP, Windows Vista, and Windows 7 SP0 for Norton security software

Note: If you’re running Windows 7, install KB4474419 - SHA-2 code signing support update on your PC to continue receiving product updates and fixes. Security updates will still be applied.

For more information, please visit SHA 2 Code Signing Support for Windows 7 blog article.


We have moved Windows XP, Windows Vista and Windows 7 SP0 (Service Pack 0) versions of our security software into Maintenance Mode. This article provides more information on how this decision potentially impacts you.

Why are Windows XP, Windows Vista, and Windows 7 SP0 being moved to Maintenance Mode?

  • Microsoft stopped supporting Windows XP in 2014, Windows Vista in April 2017, and Windows 7 SP0 in January 2020.
  • Unsupported versions of Windows no longer receive software updates from Microsoft that improve Windows stability and security.
  • It becomes progressively more difficult for software developers like us to provide new feature enhancements to unsupported operating systems.

Why is there a change in the End of Life plan for Windows XP and Windows Vista?

We have decided to continue supporting Windows XP/Windows Vista and Windows 7 SP0 operating systems as there are still good number of customers using these Operating systems. We want to keep them protected and give them more time to move to a supported OS version.

For more information regarding Maintenance Mode, please visit Norton Maintenance Mode for Windows XP and Windows Vista forum article

Gayathri R | Norton Forums Global Community Administrator | NortonLifeLock