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Kudos0

Malware bytes 2.2.1.1043

I am using the latest version 22.8.0.50 of Norton,.  For years I have also been using the above version of Malwarebytes.

There has never been a problem.

Just now, when I tried a Norton live update, I received a message that Malwarebytes, was in conflict and needed to me uninstalled.

I'm not a techie, but it seems very strange, since neither version has been changed recently.

Please help and thank you in advance.

Harry

Replies

Kudos1 Stats

Re: Malware bytes 2.2.1.1043

I had a similar problem but although using MBAM Pro I have all active settings disabled.  I haven't had any message from Norton that Malwarebytes was in conflict and needed to be uninstalled. I noticed it because after the install of version 22.8.0.50, just out of curiosity, I tried Get Support. This is what I did and you could see if it works also for you:

Open Norton > Help > Get Support:  if it says to uninstall Malwarebytes (as it did in my case), click SKIP and it should then show the item as skipped. Unfortunately if I click Get Support I have to click SKIP again since Norton keeps on detecting it.

Norton are working on this problem and a fix should be released soon.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Malware bytes 2.2.1.1043

Thanks for the fast prompt reply.  I'm also using MBAM Pro and it sounds like our issues are very similar.

I, too, skip the uninstall prompt and it is good to know that Norton is aware of it.

Thanks again.

Kudos0

Re: Malware bytes 2.2.1.1043

You're welcome!

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos1 Stats

Re: Malware bytes 2.2.1.1043

@harry923

Hi Harry,

The fix has been released via Live Update a few hours ago.  "Get Support" doesn't detect my MBAM Pro (but used as the free version) anymore! 

I hope it is the same for you.

All the best.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Malware bytes 2.2.1.1043

No need to run MBAM Pro in real time along side Norton Security. The free version on demand is just fine. 

Kudos0

Re: Malware bytes 2.2.1.1043

Thanks, Rainbow_2.  I just checked and all is well.

Kudos0

Re: Malware bytes 2.2.1.1043

harry923:

Thanks, Rainbow_2.  I just checked and all is well.

 !

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

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