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Kudos1 Stats

Mange my installs 10 of 10000000009 seats used !

Hello everybody !

I just bought the new Norton Security Premium which I installed on 10 PCs...everything ok....but

On my WEB Norton Account page under SERVICES :" Mange My Installs : 10 of 10000000009 seats used"  and no List of the 10 devices of first installation !!!

No further Installation is possible. No possibility of removing a licence !!!

The Norton Helpdesk told me they have a problem and gave me a new key but nothing changed.

Has anyone an idea what is going on there an how to tranfer a licence to another PC without using the SERVICE page ?

Many thanks for your suggestions !

Replies

Kudos0

Re: Mange my installs 10 of 10000000009 seats used !

Wow. What a deal. Have you tried accessing the Management web site from a different browser? What browser and version were you using when you saw this?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Mange my installs 10 of 10000000009 seats used !

In Firefox, IE and Chrome latest....

But as I said no further Installs are possible !!!!

Kudos0

Re: Mange my installs 10 of 10000000009 seats used !

Thanks for reporting this, @kahnnico,

We are aware of this issue and the team is looking into it.

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Mange my installs 10 of 10000000009 seats used !

Thank you to the Norton team... now 3 days later you have solved the problem !

Kudos0

Re: Mange my installs 10 of 10000000009 seats used !

Hello kahnnico

I'm glad your issue seems to be fixed. Could you please pick one post which gave you the information that solved the issue? If it's your own post, please provide the details of how you solved it.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.

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