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Kudos0

Maybe couple of viruses entered my computer.

Hi forums!

I may got "few" viruses on my laptop. It's HP Pavilion dv6 and never was this slow.

I am using Norton Antivirus and it doesn't detect the viruses it's scanning. I have no clue abotu virus stuff, but i think my computer is slow because of them. I have tried many free anti malware products and some of them detected something, but not very serious.

If you guys can help me, I don't wanna buy any new programs. Not spending any money on this. If you can help me, that would be awesome.

-4lper

There's a screenshot. I live in Finland and it shows Infostealer. Snifula. I think that's not good. There has been many other like troyans and such.

Replies

Kudos1 Stats

Re: Maybe couple of viruses entered my computer.

Hi,

Malware removal assistance is not available here for the time being.

You should sign up for help from one of these FREE malware removal sites:

 

http://www.bleepingcomputer.com/ 

http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Maybe couple of viruses entered my computer.


4lper wrote:

I am using Norton Antivirus and it doesn't detect the viruses it's scanning...it shows Infostealer. Snifula.


You didn't say which one of the virus scanners you used that detected Infostealer. Snifula (or any of the other malware detections you've seen), but Norton products have included detection for Infostealer.Snifula since 2006 and the latest daily certificate was issued on July 19, 2013 (see here).

If your Norton AntiVirus (NAV) reported a Infostealer.Snifula detection, there should be a record of it in your History.  I'm not sure what version of NAV you use (you can find out at Support | About) but if you go to History | Show | Resolved Security Risks and scroll through the entries you might see an entry with a medium or high severity that refers to Infostealer.Snifula.  If so, click on the Details link and see if NAV has already automatically quarantined this risk.



If you can't see any entries related to Infostealer.Snifula in either the Resolved or Unresolved Security Risks sections of your history, try running a manual full system scan with NAV (Scan Now |  Full System Scan) to see if it finds any new risks.

------------
MS Windows Vista Home Premium 32-bit SP2 * Firefox 23.0.1 * IE 9.0 * NIS 2013 v. 20.4.0.40
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS

Kudos0

Re: Maybe couple of viruses entered my computer.

The thing is: when i see it scanning files, it says infostealer.snifula. Although doesnt detect it as malware or risk. I did Full scan many Times. Only cookies
Accepted Solution
Kudos2 Stats

Re: Maybe couple of viruses entered my computer.


4lper wrote:
The thing is: when i see it scanning files, it says infostealer.snifula.

Hi 4lper:

Do you mean that you see something similar to this?  If so, this only means that Quick Scan (or a Full System Scan) was scanning your system to see if was infected with Infostealer.Snifula when you happened to check the progress of the scan, not that it actually found Infostealer.Snifula on your system.  You will see the scanner run through a checklist for a whole series of known malware signatures (Infostealer.Snifula, Backdoor.Rustock, etc.) as the scan progresses.

After your scan finishes, if it only reports a detection for tracking cookies (which everyone sees - these cookies are low risk, harmless detections) then your system is not infected.

------------
MS Windows Vista Home Premium 32-bit SP2 * Firefox 23.0.1 * IE 9.0 * NIS 2013 v. 20.4.0.40
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400M GS

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