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Kudos0

Merging Norton Account with Forum Account

Hi

I appear to have two Norton Accounts;  one for the Community Forums using one email address and another for my Norton Account for my product control using a different email address.

I followed the instructions regarding merging these accounts but I still appear to have two separate accounts.

How do I merge these two account logins without losing either my Forum activity history or my Norton Product history and authorisations.

Eric G

Replies

Kudos0

Re: Merging Norton Account with Forum Account

I used the Chat Service to try and resolve this issue but was informed that I couldn't merge the two Community Accounts and would need to use the old one if I needed to look back at my previous forum activity.

This seems to be in contradiction to the advice I found on this forum when installing Norton Security.

Eric G
Kudos0

Re: Merging Norton Account with Forum Account

Hi @Eric G, Could you please send me your both Forum accounts email address and usernames via private message?

Sunil_GA | Norton Forums Administrator | Symantec Corporation

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