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MESSAGE button no there!
I am unable to locate the MESSAGE button. Can anyone help. I am in Australia and the website may be a little different
Replies
Re: MESSAGE button no there!
Posted: 14-Nov-2023 | 7:07AM · Edited: 14-Nov-2023 | 7:39AM · Permalink
Um, what MESSAGE button?
Norton social media Support agent requests "direct personal/private message" to start a private/personal conversation with you.
for example: Facebook/Norton
You may send a "direct personal/private message" to Norton from the Facebook/Norton website.
Do you see Message button?
https://www.facebook.com/Norton
https://community.norton.com/en/forums/how-send-direct-personal-message-norton
Re: MESSAGE button no there!
Posted: 14-Nov-2023 | 7:32AM · Edited: 14-Nov-2023 | 7:42AM · Permalink
You may send a "direct personal/private message" to Norton from the twitter/NortonSupport website.
Do you see Message button?
https://twitter.com/NortonSupport
Re: MESSAGE button no there!
Posted: 14-Nov-2023 | 10:03AM · Permalink
Re: MESSAGE button no there!
Posted: 14-Nov-2023 | 11:15AM · Edited: 14-Nov-2023 | 11:15AM · Permalink
Lorraine Morrison 1:I messaged Norton on the Facebook page and asked for help to request a refund for an auto payment which I did not want. The answer was to send a direct personal message to Norton from the website. I have no idea how to do this and I am not the only one having trouble. Could somebody let me know the step to take. I am in Australia and I am thinking the information on the website may be a little different to what is showing in other countries. Thanks
Do you see Message button?
https://www.facebook.com/Norton
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