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Kudos0

Missing setting in new version

Posted: 15-Aug-2022 | 6:12AM · Edited: 15-Aug-2022 | 6:13AM · 3 Replies ·

I have just installed the latest version of Norton after reinstalling Windows and on the Chrome browser when I go to mobile unlock the setting to switch off "ask to unlock everytime the browser is opened" has been removed or moved somewhere I cannot find, I don't want to be pestered everytime I open my browser.... if I need to unlock it I request manually. Please can someone advise how I can turn this setting off?

Thanks!

Labels: Google Chrome, Norton Password Manager, Windows 10, Sign in, Mobile Unlock
Accepted Solution
Kudos0

Re: Missing setting in new version

Posted: 15-Aug-2022 | 9:37AM · Permalink

Actually I just figured out how to do it,  for anyone else wondering how to in future just click "turn off mobile unlock" then reactivate it and the option is in small print below when you select the device. It has changed but still possible!

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Replies

Kudos1 Stats

Re: Missing setting in new version

Posted: 15-Aug-2022 | 8:43AM · Permalink

Hello Orbs. I use Opera GX browser which also uses Chrome extensions, I don't use the mobile unlock feature and do not want to enable it at the present time just to test. Please check the version of your PWM extension in your browser. My version is shown below, running on the latest version of Norton 22.22.7.14. These should be the latest versions. If you can post a screenshot of where you believe the feature to disable the unlock when browsers open is please do so, so that we can review it with you. Here is how to post screenshots.

https://community.norton.com/en/forums/how-post-image-forums-0

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2728 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.104) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Missing setting in new version

Posted: 15-Aug-2022 | 9:31AM · Edited: 15-Aug-2022 | 9:32AM · Permalink

Thanks for the swift reply my version is also 7.5.2.62,

This used to say unlock mobile settings but now there is just edit option and inside there all you get is Turn Off Mobile Unlock or Change Device. I don't want to switch off mobile unlock just the option to not have it trigger everytime the browser is opened.

In this video at 3:17 Norton explain how to do it but it's not an option any more.

https://youtu.be/VniZwfAOU58?list=PLMHhjKfBkIZSi79GNRiEvFjYRYweqt8u3

Thanks for any help!


Accepted Solution
Kudos0

Re: Missing setting in new version

Posted: 15-Aug-2022 | 9:37AM · Permalink

Actually I just figured out how to do it,  for anyone else wondering how to in future just click "turn off mobile unlock" then reactivate it and the option is in small print below when you select the device. It has changed but still possible!

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