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Kudos0

Mistaken trojan block?

Regarding OpalCalc calculator download--

http:// www . skytopia . com/software/opalcalc/opalc_full_install . html

I've used this utility for years.

I was directed to the download page for the full version by the author since I had ended up with a demo in error.

Norton erased the download automatically regarding it a Trojan horse of some sort. I find this very difficult to believe.

I've attached Norton's explanatory screenshot????

Mark

Replies

Kudos0

Re: Mistaken trojan block?

FWIW ~ File name: OpalCalc-full_Setup.exe
Detection ratio: 5 / 59
Analysis date: 2017-03-08


How to report false positives


FWIW ~ Portable version
File name: OpalCalc.exe
Detection ratio: 1 / 58
Analysis date: 2017-02-23

Kudos0

Re: Mistaken trojan block?

I attempted to report the false positive but--

Not having the file I inserted the URL. The URL is http not https + I received the error ' Invalid URL. Submitted URL must return a file in response. ' The address is that of the download page--I don't get it?

Mark

Accepted Solution
Kudos0

Re: Mistaken trojan block?

I'll send you PM with URL executable direct link.

Or, you can right click on the download button and use "Open Link in New Tab" then copy paste that executable link to false positive submission.

You may use Copy to Clipboard from your screen shot for more information to add with submission.

Or, you may restore file from Quarantine and upload file with submission.


https://support.norton.com/sp/en/us/home/current/solutions/kb20100222230832

https://support.norton.com/sp/en/us/home/current/solutions/v6200368


EDIT: Or, try OpalCalc download from here > http://www.skytopia.com/software/opalcalc/

File name: OpalCalcSetup.exe
Detection ratio: 2 / 55
Analysis date: 2017-01-17

Kudos0

Re: Mistaken trojan block?

bjm_:

FWIW ~ File name: OpalCalc-full_Setup.exe
Detection ratio: 5 / 59
Analysis date: 2017-03-08

appears VirusTotal report changed
File name: TSULoader
Detection ratio: 5 / 61
Analysis date: 2017-03-08 16:42:01 UTC ( 31 minutes ago )

Kudos0

Re: Mistaken trojan block?

In relation to submission 21839.
Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

    File name: OpalCalc-full_Setup.exe
    MD5: 0e0137d0a8eaff71ee52fb1d117311cd
    SHA256: dad1e41b7afbe97297023121b66192019d70e939a4c3ebcf4f2d12c92785bd8b
    Note: Whitelisting may take up to 24 hours to take effect via Live Update

@markg2

Kudos0

Re: Mistaken trojan block?

Thanks--

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