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Mobile Password Manager app clears deafult browser settings in Android
I'm using OnePlus5 with up to date Android 10/OxygenOS 10.0.1 system and I have the Norton password manager app installed.
I want to use Chrome as my default browser for opening links and I've set it as default browser app in device settings > Apps & Notifications > Default apps > Browser.
However, when I click to open a link, my device still gives me the prompt to choose between Chrome and Norton Password Manager's built-in secure browser.
If I click on the "set to always open" button, I get a menu where all the options are greyed out, I can't do anything (see below). Clearing the defaults doesn't make any difference. The menu looks exactly the same if you try to set Norton PM as default: you're unable to do so.
I read a reddit thread from many years back where someone advised that an external application might mess with the default browser settings. Similar to that thread, when I uninstall the PM app and open a link, it doesn't make the prompt pop up anymore. However, when I go see the settings in Chrome > App info > Defaults, the menu is still greyed out and non-clickable. I had a chat with a customer service agent and they suggested to uninstall the app and I did, but the aforementioned menu being greyed out confused me and I said "ok well I don't know if this is a Norton issue, I'll see elsewhere", and ended the chat.
Now though, my research and many attempts at workarounds suggests that the problem lies with the Password Manager Application. When I do not have Norton Password Manager installed, there is no problem. Links open automatically. When I install it, the problems reappear and I'm asked which browser to use every time.
Does anyone else have similar experiences? I'd like to keep using the password manager features of the app but the fact that the protected browsing service is being forced upon me makes having it a pain.
(Also bonus feedback/suggestion for the forum devs, could the labels-section have an addition of mobile device related labels like Android, iOS, etc. Not having these tags made searching for prior community conversations very difficult.)