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Mobile Security app login problem
I have two android devices I'm trying to login on through the Mobile Security app. When I enter my password on either device, I need to "confirm my purchase", "the product key ending in XXXXX has not yet been associated with the account" I'm using. But it is. If I login on a Windows computer, I see the correct product key. My two android devices show up on my licenses used and I see the correct product key under each device. I can't fully use some of the backup features if I can't login. Do I need to remove Mobile Security app from both devices and reinstall?