Mobile unlock no longer available with Firefox?
Posted: 27-Mar-2022 | 9:17AM · 4 Replies · Permalink
I'm using Firefox v98.0.2 on Windows 10 with Norton Identity Safe (NIS) v188.8.131.52. In the settings under "Vault Access," NIS used to have the option "Mobile Unlock settings" that was used to set up mobile unlock. This option appears to be no longer available. Has mobile unlock been discontinued or is there now a different way to set up mobile unlock? Thanks
Re: Mobile unlock no longer available with Firefox?
Posted: 30-Mar-2022 | 9:09AM · Permalink
Sorry for the issue you are facing.
Can you please follow the below steps to get the latest version of our Password Manager extension and see whether this issue is getting resolved.
1. Launch Firefox
2. Click on "Tools" menu at the top of the browser
3. Click on "Add-On and Themes"
4. Click "Extensions"
5. Click on "Settings" Icon
6. Click "Check for updates" under the same
Now you should have the Norton Password Manager extension version - 184.108.40.206 which should support Mobile Unlock.