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Kudos0

"Music" and "Video" categories in NOB

I would like to save my music files by Norton Online Backup, but video files not. On the settings page I can select music category and deselect video category, it is OK.

I have large mp4 video files on my laptop.

My problem is, that "mp4" is in music category. I think it is a wrong classification, because these are video files.

Replies

Kudos0

Re: "Music" and "Video" categories in NOB

I would like to save my music files by Norton Online Backup, but video files not. On the settings page I can select music category and deselect video category, it is OK.

I have large mp4 video files on my laptop.

My problem is, that "mp4" is in music category. I think it is a wrong classification, because these are video files.

Kudos0

Re: "Music" and "Video" categories in NOB

Hello AttilaKhirer,

In this case as long as your music files and video files are in different folders you can utilize the option to select specific files & folders below the file type window.  This will enable you to narrow down what you have selected without missing something important.

If this has answered your question, please mark this thread as solved.

Thank you,NicoleIT Support Specialist, Symantec Corporation
Kudos0

Re: "Music" and "Video" categories in NOB

I think, your suggestion doesn't solve this problem, only avoids it. The real problem is that "mp4" is in a wrong category. I think developers should improve the default file type settings, or allow the users to customize the categories.

Accepted Solution
Kudos0

Re: "Music" and "Video" categories in NOB

Technically it falls under both categories. We'll submit the suggestion to the development team though.

Kudos0

Re: "Music" and "Video" categories in NOB

Thanks for your help.

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