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Kudos0

My 2 sites have been verified 17 months ago but never tested.

In Norton SafeWeb I have two sites that have status 'ownership verified' but have never been tested.  The help gives no information about this status and how I move onto the next stage of getting the sites tested.  They are www.sylviatomkinson.co.uk and www.contrastsjewelleryfair.co.uk  please can someone get them tested for me, they have been verified since August 2014.  Many thanks.

Replies

Kudos0

Re: My 2 sites have been verified 17 months ago but never tested.

Hello SylviaT

I can help you get the sites tested. The first site I can bring up on the web. The 2nd site listed doesn't bring up any site on the web. Does that one have the correct address? The Safe Web Team needs to be able to see the sites on the web. Were the sites verified by having a meta tag on them or using the html method of verification? Once that 2nd site is visible on the web, then I can notify the Safe Web Team to test out your site. Due to their location, they work from late Sunday until late Thursday night.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My 2 sites have been verified 17 months ago but never tested.

Hello,

The URL for the second site is typed correctly but it has a space or character at the end included in the hyperlink so will not work.. It should be www.contrastsjewelleryfair.co.uk this does work correctly, sorry about that.

The sites were verified by having your file uploaded into the root directory of each site. they are still there.

Hope this helps and that you will be able to get them tested.

Many thanks, Sylvia

Kudos1 Stats

Re: My 2 sites have been verified 17 months ago but never tested.

Hello Sylvia

I have notified the Safe Web Team about your issue of not having your websites rated yet.  Please stay tuned for the Save Web Team to most likely show up some time later on Monday if you are located in the same location as is mentioned in the sites..

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: My 2 sites have been verified 17 months ago but never tested.

Hi SylvieT,

Your sites has been submitted for analysis and they are currently rated green in safeweb.norton.com.

http://safeweb.norton.com/report/show?url=sylviatomkinson.co.uk

http://safeweb.norton.com/report/show?url=contrastsjewelleryfair.co.uk



Cops

Kudos0

Re: My 2 sites have been verified 17 months ago but never tested.

Thank you all for your help.  However, it is really odd, if I do a google search they show up green, safe OK.  If I do a Norton Safe search they still show as untested.  I have cleared my cache and tried both Firefox and Google Chrome.  I assume that it will take a while to filter through to the Norton Search, is this correct?

Sylvia

Kudos0

Re: My 2 sites have been verified 17 months ago but never tested.

Hello Sylvia

Congrats on the Green Go. Have you turned on Safe Search.? Click the 3 dots on the toolbar to turn it on if it isn't on already. I don't use Firefox or Chrome. I am assuming you can turn it on the same way? If you look at Cops links, you will see that they are rated on your account as Green Go

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My 2 sites have been verified 17 months ago but never tested.

Hi,

I know it sounds odd, but it is still the same. I can see the OK reports and I can see when I do a Google search that the Norton safe green sign is on there, but when I do a Norton Search it is still reported as untested (grey).  Yes, Safe search is turned on, on all three browsers Firefox, Google Chrome and Internet Explorer.  I have also tried the same thing on my husband's desk top and the results are the same. Lots of sites do show up as green OK eg. I have another one www.acjwessex.co.uk which I had tested originally at the same time.  That shows up as OK green whichever search engine I use.

Puzzled - Sylvia

Kudos0

Re: My 2 sites have been verified 17 months ago but never tested.

SylvieT:

Hi,

I know it sounds odd, but it is still the same. I can see the OK reports and I can see when I do a Google search that the Norton safe green sign is on there, but when I do a Norton Search it is still reported as untested (grey).

  […]

I can confirm what you are seeing with Norton Safe Search, Sylvia.

Just guessing, maybe the Norton Safe Search hasn't been updated yet because of the holiday period? Anyway I've brought your post to the attention of the Safe Web Team.  I don't know if they will reply here or change the rating directly, so stay tuned!

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: My 2 sites have been verified 17 months ago but never tested.

Hi SylvieT,

The domain 'www.acjwessex.co.uk' is rated as green in both the places (Google search and Norton Search).

Cops

Kudos1 Stats

Re: My 2 sites have been verified 17 months ago but never tested.

Console_Ops:

Hi SylvieT,

The domain 'www.acjwessex.co.uk' is rated as green in both the places (Google search and Norton Search).

Cops

Hi Cops,

I believe a misunderstanding occurred with Sylvia's different websites.

The sites which still are reported as untested (grey) using Norton Safe Search are those two mentioned in the opening post, i.e.

 www.sylviatomkinson.co.uk

and 

 www.contrastsjewelleryfair.co.uk

Thanks.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

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