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My child is able to uninstall the NF profile on his iOS devices
My son was able to uninstall the profile on his iPhone. I only found out when I got an email many hours later from Norton saying he did so. He said he had to because he couldn’t use his phone’s camera and also all of his apps disappeared, when they were there the day before. I checked all of the settings, including blocked hours and allowed time, and I can’t find a reason for why his camera stopped working and his apps disappeared. I’m also getting emails saying he is trying to access a blocked website, and he isn’t. I was with him all the times he supposedly tried to access the site, and he wasn’t. When we tried to reinstall the profile on his phone, we get a message saying the server is temporarily down, but chat with support confirmed no server issues and asked us to us install the app and try to reinstall. Still having issues.