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My computer got hacked
Hey all, first time posting here.
I believe that my computer got hacked and i really need your help or any advice.
I'm using Norton 360..and also I have to let you know that English isn't my first language so ..bear with me.
Yesterday, i got two mails from my email's automated system.
First one saying that someone tried to log on to my account from abroad and the attempt got blocked that's what normally happens when somebody from abroad tries to log in to my mail account. (FYI i'm using NAVER email)
The second mail said that,strangely enough,my email password has been changed by someone....with my own IP address.
It was around 10 p.m when i got the second mail and I was still using my computer and haven't noticed anything that is unusual.
Somehow that hacker managed to bypass Norton 360 and changed my own email password .
I feel like I have been robbed. There isn't any visible damage beside my email but there's tons of 3d assets/projects stored in my computer that i have been working on. For now I have changed the email password ,running full system scan and disconnected internet connection i'm typing this on alternate pc. I think that is all I can do right now
I don't know how did he break into my computer in the first place, I don't remember visiting any suspicious web site or downloading any malwares Norton was quiet all along. What should I do to minimize the damage and what things can i do to prevent this kind of things from happening? Thank you in advance.