• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

My Csgo doesn't work anymore because of Norton

So i have a problem with a game Csgo. Now this only game some days ago because Norton got a update. I don't know what the problem is, but when i try to join a game it doesn't work so i wanted to ask if or when they are going to fix it because i really don't want to uninstall Norton.

Replies

Kudos0

Re: My Csgo doesn't work anymore because of Norton

Hello Mafa

Did you get Counter Strike from the official site? If you feel this game is  completely safe, you can put the game's folder under the Do Not Scan area of the program. Before you do that, I would first submit the game to Virus Total,  if not the game, then the game's .exe to see if it is clean. If it is clean, then enter it  Settings>Antivirus>Scans and Risks> scroll down to Exclusions/Low Risks.  Then fill out the sections that say Configure. The game will not be scanned then. You can enter the folder as I mentioned earlier. You can also follow these instructions and send the game's .exe as a false positive and submit it also to Virus Total.

Please use this link if you think that a file is a false positive:
https://submit.symantec.com/dispute/

If there is a possibility that the file might be infected, please submit it to Symantec using this link:


https://submit.symantec.com/websubmit/retail.cgi?OpenDocument&src=submit



Another alternative which is fast you can use Virus Total

http://www.virustotal.com/index.html

Thanks.




 

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos1 Stats

Re: My Csgo doesn't work anymore because of Norton

I can confirm that Norton is causing that problem. There is multiple persons in Steam Community who have suffered same issue and I was one of them.

After one of the most recents Norton definition update CS:GO (and partially Team Fortress 2) stopped working correctly. There was loss 99% and many coppurpted packets when user tried to connect official servers.

Every person has solved this by fully uninstalling Norton with Norton Removal Tool and then reinstalling Norton. That method fixes the problem.

Many users tried to reconfig Norton firewall and even disable firewall/auto-protect with no help. Only unistalling will solve that problem.

Kudos0

Re: My Csgo doesn't work anymore because of Norton

Thanks guys for commenting, now i can say that Csgo works completely fine, so thanks Juffe and Flop.

Kudos0

Re: My Csgo doesn't work anymore because of Norton

CS is still not working. I've don what you said but it keeps saying that it can not connect to the servers.

This thread is closed from further comment. Please visit the forum to start a new thread.