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Kudos0

My Domain is in site dispute

Hi,

My domain http:// www . pcspeeduppro . com/ is a normal website site for sale utility software. Norton Safe Web shows it Malicious Web Site and showing a URL which is malicious. I already removed that link from my website. More then 15-20 days it still shows "re-evaluation is in progress..." and put my domain in disputed domains. Due to blocking by Norton identity Safe we are facing big loss. We already bought Norton Security Seal.  

What should i do for clean my domain or complete the "re-evaluation progress" . 

Replies

Kudos0

Re: My Domain is in site dispute

FWIW ~ my Norton quarantines pcspsetupsite.exe download. 
Threat type: Heuristic Virus.  Threat name: Suspicious.Cloud.9
(Heuristic Protection: Automatic)
maybe, you'll need to submit file to Symantec ~ YMMV

Software Whitelisting Request
Our software whitelisting program offers software authors and vendors the opportunity to periodically submit software for inclusion in the Symantec whitelist of known good software in order to reduce the possibility of false positives. Our Symantec whitepaper discusses the topic further and includes details surrounding best practices for digitally signing your software.

Please review > https://submit.symantec.com/whitelist/ and report False Positive.

Kudos0

Re: My Domain is in site dispute

Hello

Here is your Safe Web report.

https://safeweb.norton.com/report/show?url=http:www.pcspeeduppro.com

It is showing that it has 2 different PUA's. If you look at the report and click on the 2 little marks to show where the bad files are. They need to be cleaned up. Since you say you have cleaned up the site, I will ask that the Safe Web Team to retest the site. Please stay tune to later tonight. In the meantime, you can check the report and make sure those 2 PUA's are cleaned up.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: My Domain is in site dispute

Hi

We have manually analyzed your site 'pcspeeduppro.com' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=pcspeeduppro.com

Cops

Kudos0

Re: My Domain is in site dispute

Hi

Thanks for the quick reply and resolved my problem. 

My another domain http://www.pcspeeduppro.net/ also have same problem please check and analyze it and solve the problem.

Thanks

Rajendra

Kudos1 Stats

Re: My Domain is in site dispute

Hello Rajendra

I will notify the Safe Web Team that you have another site to be tested.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: My Domain is in site dispute

Hi Rajendra Kuldeep

We have manually analyzed your site 'pcspeeduppro.net' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=pcspeeduppro.net

Cops

Kudos0

Re: My Domain is in site dispute

Hello Rajendra Kuldeep

Good Luck with your sites. Glad I could be of some help to you. Could you please pick one of the posts which helped you to solve your issue? You can mark the post on the bottom of the post.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My Domain is in site dispute

Hi,

Thanks for quick reply but my domain http:// www .pcspeeduppro . net/  not free yet from safeweb norton.

when we browse my domain in browser it return :

chrome-extension:// nppllibpnmahfaklnpggkibhkapjkeob / RedirectPages/PAGEBADREDIRECT . HTML

Thread showing by Norton: http:// cdn . pcspeeduppro . net/pcspnet/securerc/pcspsetuprc3 . exe

 already removed from my domain. so please re-evaluation manually.

please help me to remove my domain from detection ASAP.

Thanks 

Regards

Rajendra Prasad Kuldeep

Kudos0

Re: My Domain is in site dispute

https://safeweb.norton.com/report/show?url=cdn.pcspeeduppro.net

and Norton flags download Permalink

http: //cdn. pcspeeduppro. com/pcspnet/c2/securedl/pcspsetupsite. exe
Downloaded File pcspsetupsite .exe
Threat name: Suspicious.Cloud.9 from pcspeeduppro. com

Kudos0

Re: My Domain is in site dispute

Hello Rajendro

According to the Safe Web report, it shows the site has a Potentially Unwanted Application on your website.  I will ask the Team to rerate the site again. bjm shows a different name of malware.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My Domain is in site dispute

Hi,

Safe Web report of pcspeeduppro.net shows following Threat Report.

Threat Name: PUA.Gen.4

Location: http:// cdn . pcspeeduppro . net/pcspnet/securerc/pcspsetuprc3 . exe

This file has been removed already from the website. So i didn't find the reason behind, why pcspeeduppro.net is still in detection by Norton. By spreading this wrongful information, Norton severely harming the reputation and web traffic of pcspeeduppro.net, while misleading potentially millions of users about our website and services which people otherwise find useful & absolutely free of security risks.

I request you to send it to reanalyze this manually again and have this detection removed ASAP.

Regards,

Rajendra Prasad Kuldeep

Accepted Solution
Kudos2 Stats

Re: My Domain is in site dispute

Hello Rajendra

I will notify the Safe Web Team to retest your site. Since it's the weekend now, please stay tuned late Sunday night for a response back from the Team.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos2 Stats

Re: My Domain is in site dispute

Hi

We have manually analyzed your site 'pcspeeduppro.net' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=pcspeeduppro.net

Cops

Kudos0

Re: My Domain is in site dispute

Thanks for your help. the site is clean now.

Kudos0

Re: My Domain is in site dispute

Hello

You are welcome. Glad I could be of help.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My Domain is in site dispute

A little bird told me of yr 3rd site: globalpcworks com

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: My Domain is in site dispute

Hi,

Safe Web report of pcspeeduppro.net shows following Threat Report.

Direct Link to: http://cdn.pcspeeduppro.net/pcspnet/c2/securerc/pcspsetupr_mima.exe (link is external)

Location: http://www.pcspeeduppro.net/download_ipmrm.asp?utm_source=mra&utm_campai... (link is external)

This file has been removed already from the website.

I request you to send it to reanalyze this manually again and have this detection removed ASAP.

Regards,

Rajendra Prasad Kuldeep

Kudos0

Re: My Domain is in site dispute

Rajendra Kuldeep:

Hi,

Safe Web report of pcspeeduppro.net shows following Threat Report.

Direct Link to: http://cdn.pcspeeduppro.net/pcspnet/c2/securerc/pcspsetupr_mima.exe (link is external)

Location: http://www.pcspeeduppro.net/download_ipmrm.asp?utm_source=mra&utm_campai... (link is external)

This file has been removed already from the website.

I request you to send it to reanalyze this manually again and have this detection removed ASAP.

Regards,

Rajendra Prasad Kuldeep

related: Permalink

Kudos0

Re: My Domain is in site dispute

Hello Rajendra

I will let the Safe Web Team know about this post also and have them re-evaluate if necessary.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My Domain is in site dispute

Hi Rajendra Kuldeep

We have manually analyzed 'pcspeeduppro.net' and found it to be malicious. So the rating of this site remains red in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=pcspeeduppro.net

Cops

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