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Kudos0

My false positive submission is still being analyzed

here is my submission id

08a527b9-6d8b-4702-965d-bc1069790b66

Replies

Kudos0

Re: My false positive submission is still being analyzed

Kudos0

Re: My false positive submission is still being analyzed

@jake.c

Regarding > submission status update.
My understanding is that Norton is unable to reproduce the detection as reported with your submission.

Please ensure that you're using the latest Norton virus definitions. 
Please run Norton LiveUpdate and Restart (not Shut down) machine.

Please provide additional information to analyze the problem further.
Details of the detection message &or a screenshot of the message received.
Exact step by step instructions on how to reproduce the detection.
Details of your Norton product and version being used. 

For Norton technical issues please include details for faster assistance from our forum Gurus and contributors:

  • This is a public community. Please DO NOT post any Personally Identifiable Information (PII) such as your email address, product key or phone number
  • Norton product or service name and version
  • Operating system - version / build 
  • Norton error message / error code / screen shot
  • Steps to reproduce issue
Kudos0

Re: My false positive submission is still being analyzed

i cannot replicate it. it got quarantined once then i excluded it and restored it. Now I unexcluded it but its now detected as safe.

And also, according to the file insight, its been used by hundreds of thousands users which I doubt because its not that popular and I know because I made the thing.

Kudos0

Re: My false positive submission is still being analyzed

jake.c:

i cannot replicate it. it got quarantined once then i excluded it and restored it. Now I unexcluded it but its now detected as safe.

And also, according to the file insight, its been used by hundreds of thousands users which I doubt because its not that popular and I know because I made the thing.

Ahh..."now detected as safe". 
Maybe, the initial detection was for reputation and Norton needed some time to analyze.
Sorry, we were not able to give you an official status update.  

Yeah, created software is known safe by the creator. 
IDK why Norton File Insight reports "hundreds of thousands users".  

If the program were free and publicly available.  Maybe, I could try to reproduce.

Kudos0

Re: My false positive submission is still being analyzed

The .exe is from a video game. Here is a download page:

Car Chase Simulator - Beta file - Indie DB <www . indiedb . com/games/car-chase-simulator/downloads/car-chase-simulator-beta>

Kudos0

Re: My false positive submission is still being analyzed

Filename: Car Chase Simulator.exe
Full Path: C:\Users\bjm\Desktop\Car_Chase_Simulator\Car Chase Simulator.exe

Developers 
Not Available

Version 
4.7.2.65147

Identified 
7/27/2022 at 1:45:59 PM

Last Used 
Not Available

Startup Item 
No

Few Users
Fewer than 50 users in the Norton Community have used this file.

Mature
This file was released 5 years 1 month ago.

Good
Norton has given this file a favorable rating.

Source File:
Car Chase Simulator.exe

File Thumbprint - SHA:
7fefdf573db66abb38e19c9a698f6c5ab94b1eb50d94e5a24893cec3dd998379
File Thumbprint - MD5:
048b9db30c1bb3e632f562ea8727c4a9

@jake.c
Note: Filename: Car Chase Simulator.exe ... is not signed -
Note: Filename: Assembly-UnityScript.dll = Unproven
Note: Filename: Assembly-CSharp.dll = Unproven
Note: Filename: Assembly-CSharp-firstpass.dll = Unproven
Note: .dll files are not signed -

Note: Filename: Car Chase Simulator.exe ... was not known on VirusTotal -
Note: Filename: Car Chase Simulator.exe ... is now known on VirusTotal - [here]
Note: file hash submissions require file is known on VirusTotal - 

Kudos0

Re: My false positive submission is still being analyzed

the link i gave is a bit older than the one i send in the submission form. I just tested the older one and it gets quarantined even after I unexcluded it, even if its older and had more time to be analyzed.

Kudos0

Re: My false positive submission is still being analyzed

jake.c:

the link i gave is a bit older than the one i send in the submission form. I just tested the older one and it gets quarantined even after I unexcluded it, even if its older and had more time to be analyzed.

@jake.c
I can try to reproduce...my side...if you want.   
~ send 'bjm_' link/file via PM...if you want (click 'bjm_' to send PM) ~