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Kudos0

My Norton Chat is not working. It was. Is there any VPN which works with Norton?

1. My Norton Chat for Customer support will not work. The Window pops up but stays blank.

2. I have a Notebook with Windows 10. Is there any VPN which will work with Norton.

Replies

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

What do you need to chat with Norton for? Is there something we can help you with? Is your Norton completely up to date?
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Hi, Desmond. Have you tried this link ?  http://norton.com/chat

What browser are you using, and have you done a full restart on Windows 10 ?, which is required by Norton and other programs to correctly operate/update.

I'm not aware of what VPNs will work with Norton, but I'm sure someone will chime in with their experiences.

Windows 10 Home X 64
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

My chat will not work. I want it to work. I have a problem which I want to chat with Norton about. I keep getting blocked from using some buttons when I am submitting to websites.

I also want to know which VPN will work with Norton. My Norton is updated everyday.

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Thanks I have tried that link but it does not work. I am using Chrome - which is the latest version.

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Does this work for you ? It's a direct link to the Support page.

https://support.norton.com/sp/en/us/home/current/contact-chat?inid=hho_n...

Windows 10 Home X 64
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

I can get to the support page and the chat window comes up but Norton cannot connect this is their error message 

During our chat session  the connection with your computer was lost and it was therefore not possible to properly conclude the support session.
We apologize for the inconvenience this may have caused.

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

So you are having false positive website problems? Such as Norton blocking a legit website? Norton chat cannot fix this. You can simply submit the website to Norton. Exactly what is the website? You say your Norton is up to date but which version is it? Which version of Chrome are you running? Is your Windows completely up to date?
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

No I am not having a legit website problem. The Norton chat will not work. Windows and Norton are up to date. Chrome is uptodate it is the latest version.

Version 55.0.2883.87 m Google Chrome is up to date.

Windows is up to date Your device is up to date. Last checked: Today, ‏‎13:45

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Hi, Desmond. I can reach that link in both Chrome and Firefox.

Have you tried going to Help/About in your Norton UI and Clicking on the Subscription link to resynch with the Norton Server ?

Windows 10 Home X 64
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Is your Norton version 22.8.1.14? Also this is exactly what you said 

DesmondLast:

1. My Norton Chat for Customer support will not work. The Window pops up but stays blank.

2. I have a Notebook with Windows 10. Is there any VPN which will work with Norton.

Which indicates to me that Norton is blocking a certain website.  Norton chat is not a cure all. We in this community are here to help also. If you need to chat with Norton then exactly why do you need to do this? So you are going to chat via this link?

https://support.norton.com/sp/en/us/home/current/contact-chat?inid=hho_n...

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

My chat is now working I used Opera to contact Chat.

Is there any VPN I can use with Win 10 and Norton?

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

You would have to ask the chat support person. But again exactly why do you need to use Norton chat support? Is there something we here in this community can help you with? Norton does offer a VPN but for mobile devices.

https://us.norton.com/wifi-privacy

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Connect Safe isn't a VPN. It's for your DNS settings. It's basically for content filtering.

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

@DesmondLast:

You may give PIA VPN for Windows a go. To set that app on your computer, you may view this vid and, review this comment if you have trouble using that VPN with your Norton product.

Then plz follow F 4 E's comment (the 3rd one above) to contact the OFFICIAL Norton Support. Thx :)

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

I checked with PIA but it involves disabling part of Norton and making other changes. All too hard.

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

@DesmondLast: the above comment did/ does not involve disabling Norton at all: that comment will walk you through the steps to exclude PIA VPN in Norton only. You may view this vid to get that job done.

You may also review this official KB@ PIA site. Thx.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

You did not mention whether you have done a restart of your Win 10 system. Not just shutting down and then restarting, as if you have the Fast Startup feature enabled you do not get a full shutdown needed for updating running system files.

I use Hotspot Shield VPN with no problems with Norton Security.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

I do not believe choosing a VPN is the issue here. He clearly wants to speak with a Norton chat representative. He will not tell us why. He only want to chat with them via VPN.This is what I am gathering from his posts. There are a lot of different VPN's out there. All of them work with any type of security. It is just a matter of configuring it.Here is a list of free VPN's. 

http://www.techradar.com/news/the-best-free-vpn

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Hello

If the chat window stays blank, do you have a popup ad-blocker enabled in your browser? If you do have one, have you allowed Norton.com into the ad-blocker?

Have you had your computer checked out to see if you have some malware which might be causing these issues.? There are some free malware removal sites which will help you to test out and clean up your computer. You can have your computer checked out even if you don't have any malware.

Please see this link for an up to date description of these sites plus the addition of a newly listed site formed by one of our successful malware remover users who unfortunately has passed away. That site is still being run by a good expert who happens to be one of the other Gurus.  The new site is listed first in this link.

https://community.norton.com/en/forums/malware-removal-forum-recommendations

Thanks.




 

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

PatsSoxBruins:

I do not believe choosing a VPN is the issue here.

From the op question 2

2. I have a Notebook with Windows 10. Is there any VPN which will work with Norton.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

But read on please. He specifically states "I have a problem I want to chat with Norton about". His chat session got disconnected. But now he wants to chat with Norton via a VPN. 

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Hello


My chat is now working I used Opera to contact Chat.

Is there any VPN I can use with Win 10 and Norton?


That quote is from the O/P He was able to contact Chat and had his chat with Norton. He is still wanting to have a VPN to work with Win 10 and Norton. He still wants to know of a VPN that he can use. So now, it does look like his issue is picking a VPN.  Choosing a VPN is the issue.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

OMG you guys need to read the entire thread
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

floplot:

He is still wanting to have a VPN to work with Win 10 and Norton. He still wants to know of a VPN that he can use. So now, it does look like his issue is picking a VPN.  Choosing a VPN is the issue.

Any VPN should do.  It is really a matter of personal preference.  Perhaps the link to a list of free VPNs posted earlier by PatsSoxBruins will be helpful. Or the VPNs already suggested by 20750065 or peterweb.
 

Accepted Solution
Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Thanks for all the comments. Desmond Last

Kudos0

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

Ok but what fixed your issue?
Kudos1 Stats

Re: My Norton Chat is not working. It was. Is there any VPN which works with Norton?

There are huge numbers of VPN are available. You can use any of them. Here are some of best VPN for Kodi.
1. IPVanish
2. PureVPN
3. NordVPN
4. ExpressVPN
5. StrongVPN

You can use any of the VPN provide above, all of them works fine with Norton.

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