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My Norton shows PC is on a Trial Subscription and inactive
I have two pcs (both running xp) which have Norton security installed. On the PC's Norton shows that I am protected and the number of days remaining.
However when I go to my.norton.com, the two pc's show up under history and show online but inactive. When I click on either of them the status shows
Norton Security with Backup
This does not seem right and was curious if anyone has an idea of the cause.
I am looking at this due to another problem I have with live-update never completely mostly on Tuesdays and Thursdays, it just hangs the computer at the finishing processing screen. Other days it works fine.