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Kudos0

My renewal subscription fee has jumped from $39.84 to this year $$144.99 WHY??

Posted: 13-Nov-2022 | 11:11AM · 4 Replies ·

To Whom it may concern!! My renewal subscription fee has jumped from last year's $39.84 to $144.99.  Last year I had the same issue. And they reduced my fee to #9.84.  I requested last year to  remove me from the automatic renewal. I've bee with Norton over 12 years. I f this goes on every year renewal. I have no choice but to change my service to another company. I  hope this is resolved soon. Thank You!!

Replies

Kudos0

Re: My renewal subscription fee has jumped from $39.84 to this year $$144.99 WHY??

Posted: 13-Nov-2022 | 11:13AM · Permalink

To Whom it may concern!! My renewal subscription fee has jumped from last year's $39.84 to $144.99.  Last year I had the same issue. And they reduced my fee to #9.84.  I requested last year to  remove me from the automatic renewal. I've bee with Norton over 12 years. I f this goes on every year renewal. I have no choice but to change my service to another company. I  hope this is resolved soon. Thank You!!

Kudos0

Re: My renewal subscription fee has jumped from $39.84 to this year $$144.99 WHY??

Posted: 13-Nov-2022 | 11:15AM · Edited: 13-Nov-2022 | 11:37AM · Permalink

Subscription Renewal Price List: Effective September 2022
https://us.norton.com/pricing

Learn more about your automatically renewing subscription
Once you are subscribed, the billing method that you stored in your account will be charged to renew your subscription at the then-applicable renewal subscription price (monthly or annual), until you cancel. We will send you an email (between 50 to 65 days prior to your renewal) with the price, term, and related details before we charge you so that you know it is coming.

  • Check if you are enrolled to an automatically renewing subscription ›
  • Install the protection that you were charged for ›
  • Update your payment method for renewal ›
  • Cancel your automatically renewing subscription ›

If you want a refund for your subscription charge, contact Member Services & Support. Keep in mind that you no longer have the peace of mind that comes with being subscribed if you cancel and receive a refund.

https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558EN 

Norton Community does not have access to your Norton account, subscription details nor payment method.  

Please Contact Norton Support regarding your subscription/refund/other. 

Twitter Norton Support
https://twitter.com/NortonSupport

Users may cancel Automatic Renewal Service & remove payment method. 
Please review: https://community.norton.com/en/comment/8536762#comment-8536762
Users may shop reputable vendors to obtain Norton product/s. 

Kudos0

Re: My renewal subscription fee has jumped from $39.84 to this year $$144.99 WHY??

Posted: 13-Nov-2022 | 12:41PM · Permalink

Not to worry; they'll be bought out after bankruptcy.

Kudos0

Re: My renewal subscription fee has jumped from $39.84 to this year $$144.99 WHY??

Posted: 25-Nov-2022 | 1:09AM · Permalink

Easy solution...... cancel the subscription renewal and buy a new 1 yr product. Renew using Enter Product Key option. Yes, you will need to resign up for subscription but just cancel it right after.

I've just bought N360 Advanced from Amazon for £24.99 (Black Friday deal).  I do this every year

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