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Kudos0

My site does not have a rating, why not?

I have created the site (www.landingpage-design.com)(link is external) which I verified shortly afterwards.  I am the owner and would like to get it rated, but the process is a little confusing.  I am experiencing a loop in navigating through the steps.  Is there a button somewhere where I can click rate my site rated?  If not, why is the rating process so slow?

Replies

Kudos0

Re: My site does not have a rating, why not?

Hello

Welcome to the Norton Community Forum

I will notify the Safe Web Team that you need to have your site tested. Please allow them a few days to get in touch with you in this thread. Since it's the weekend now, the Safe Web Team won't be back before Sunday night. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My site does not have a rating, why not?

Hi admin@goldtoothrat.com,

I would like to assist you, but I am confused as to which website URL is involved here.

Your message text displays "(www.landingpage-design.com)(link is external)" but that is hyperlinked to http://petesppo.com/.

I will need to know which site URL was verified before we can proceed. Is it www.landingpage-design.com/ or http://petesppo.com/ ? In checking the source code, I cannot find the Norton Safe Web Meta tag or authentication code on either one.  The NSW tag or code must be present on the home page of the site you are submitting, not on an external site page.

BTW, if it is petesppo.com involved, it takes quite some time to load.

Thanks!

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: My site does not have a rating, why not?

Hello There,

Sorry for the confusion, the site is only www.landingpage-design.com.  The other site mentioned was a result of my copy/paste and can be ignored (my apologies). 

I had upload the Norton site ownership verification file previous but the website documentation said the file could be removed after the status showed that the "ownership" was verified.  I have since added it back based upon your comments above.

After verifying the site ownership there is no other option presented to verify the site so what are the steps I need to perform to make this happen or obtain the "Norton Safe Web Meta tag" or am I missing something?

Regards

Kudos0

Re: My site does not have a rating, why not?

Hello admin

That is why I have notified the Safe Web team. Some one will show up on Sunday night and manually test the site out. If it passes then you will be set to go with a green  ok. As long as the meta tag is there, then it will be ok. Once the site passes the testing and passes, the team will tell you it's ok to remove the meta tag. Thanks. You should have the same meta tag as you used to have the ownership verified.

Please make sure that the meta tag is showing until the testing is done.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Accepted Solution
Kudos2 Stats

Re: My site does not have a rating, why not?

Hi

We have manually verified ownership of your website 'landingpage-design.com' and it is currently rated green in safeweb.norton.com.

http://safeweb.norton.com/report/show?url=landingpage-design.com

Cops

Kudos0

Re: My site does not have a rating, why not?

Hello admin

I'm glad to see that your site has been verified and rated as ok and you have your green site now. Could you please mark the post which solved your problem? This way we will know your problem is solved and it will help our search feature. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My site does not have a rating, why not?

Thanks guys, really appreciate the quick and responsive resolution, great job!

Regards

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