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Kudos0

My teen is able to go around Norton Family by just changing the time on his phone

How can I fix this? Please don't tell me to install more apps. I need Norton Fam to address & fix this. Otherwise my teen and many others will use this very easy work around.

Replies

Kudos0

Re: My teen is able to go around Norton Family by just changing the time on his phone

Hi Huber,

Do you receive an alert about it after the child changes the time on his phone?

Thanks

Katie

Thanks Katie
Kudos0

Re: My teen is able to go around Norton Family by just changing the time on his phone

Yes, but that doesn't stop him from doing it. We need this issue fixed. I searched and found this same issue raised before with statements by Norton that your techs would be fixing it. I don't want to install yet another app. This is an easy work around that any kid will figure out, making the program virtually useless.
Kudos1 Stats

Re: My teen is able to go around Norton Family by just changing the time on his phone

Hello,

Thanks for the feedback. While we continue to work on this and provide robust functionality, please note that the email communication is intended as a first step for parents to be aware of the child's activities and reinforce safe online practices. Also, do note that the time duration will still continue to work even if the device time is changed. It's the curfew settings that will be affected.

Thanks,
Suresh

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